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Cisco Unity SA administration page error

Hi ,

I have a 2 Unity 4.2 Server configured as Primary and Secondary.On the primary server, unity system administration page if i click on Subsciber page or any other page on SA i get a " page cannot be displayed" message due to which unable to add or edit any of the subscriber (user).also i get the below error message as...Error Type:

(0x8000401A)

The server process could not be started because the configured identity is incorrect. Check the username and password.

/Web/Common/include/SaIntegrationsInc.asp, line 20

But secondary Server works fine without any issues.Only primary server i facing this issue.

Please need help on this issue.

Thanks & Regds,

Lalit

1 REPLY
Cisco Employee

Re: Cisco Unity SA administration page error

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