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Cisco Unity voice message issue

For few caller when they dail any number and if the called party does not receive the call then the all went to voice mail it comes to my extension also. But it should not come to my Extension. Can any body help me to solve this problem

1 ACCEPTED SOLUTION

Accepted Solutions

Re: Cisco Unity voice message issue

Check the message recipient for the Operator and Opening Greeting call handlers. Sounds like callers may be ending up in one of these call handlers and leaving a message.

Brandon

2 REPLIES

Re: Cisco Unity voice message issue

Check the message recipient for the Operator and Opening Greeting call handlers. Sounds like callers may be ending up in one of these call handlers and leaving a message.

Brandon

Re: Cisco Unity voice message issue

Inside Call handler's Call transfer option

yes, ring the subscriber at this extension was selected and with this my number was assigned. I deleted my number and check the no (send directly to this handlers greeting).

Will it solve my problem

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