Cisco Video Advantage and Cisco IP Communicator

[fuhrersk8]

Hello guys,

      Ive installed IP Communicator 7 and Cisco Video Advantage 2.2 on a Windows 7 HP Laptop. The IP communicator is working fine but when I try to turn on the Cisco VT Camera II the following error appears:

“Cisco Unified Video Advantage is not connected to any phone”. Also the following message appears: “Could not connect to Cisco IP Phone. To fix this problem, please contact your Systems Administrator”.

The CUCM version is 8.0.2.

The Windows 7 machine is not connected to any IP Phone PC port, it is connected directly to the data VLAN switch port. It is strictly necessary to connect the Laptop to an IP Phone PC port? Thanks for any help guys.

[Chris Tolley]

If memory serves the VTII camera is not compatable with Windows 7. I've used VA sucessfully on Win 7 with some of the newer Logitech web cams.

[fuhrersk8]

Correction, the PC´s are Windows XP.

[ronpatel]

Hi,

Are you able to see small camera ICON on bottom right corner of the screen of the Ip Communicator.

Regards

Ronak Patel

[fuhrersk8]

No, the only camera icon is the one below the cursor on the IP Communicator.

[ronpatel · Accepted solution]

Hi,

Please enable Video capability for thie CIPC in CUCM phone configuration page. It will resolve the issue.

Regards

Ronak Patel

[fuhrersk8]

Right on Ronak. It worked as you mentioned. Thanks. Now, for some reason, the IP Communictar is not able to generate calls to the PSTN. Im getting busy tone. Thanks again guys.

[Aaron Harrison]

Hi

Try bearer-cap speech on the voice-ports of your outgoing gateway.

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a0080569b65.shtmlhttp://www.cisco.com/en/US/tech/tk1077/technologies_tech_note09186a0080093f62.shtml

Regards

Aaron