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CiscoUninity_PhGreeting

Unity version = 4.0(4.0) SR 1

Receiving "system error" on new mailboxes when attempting to leave a message. I found the "Message Queuing" service stopped, I restarted the service, but I'm still experiencing the error. Do I need to stop/start Unity?

Les

Event Type: Error

Event Source: CiscoUnity_PHGreeting

Event Category: Error

Event ID: 401

Date: 9/30/2005

Time: 10:46:21 AM

User: N/A

Computer: SSUNITY01

Description:

RecordMessage returned [0x80004005] on line 3740 of file H:\views\ESB1_view\un_Conv2\AvConvPhoneHandler\AvConvPHGreetingSvr\AvSPlayGreeting.cpp

1 REPLY
Cisco Employee

Re: CiscoUninity_PhGreeting

If the problem is happening to everyone, I'd suggest restarting the Unity server. Check the app logs in the event viewer to see if there are any errors or warnings from the time you clicked on Start Unity. Make a test call and if you still see an error, try rebooting the server.

Again, check the app logs for warnings/errors from the time that the server restarted.

HRESULT 0x80004005 translates to E_FAIL which means cannot access, due to permission or does not exists (among other causes).

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