Receiving "system error" on new mailboxes when attempting to leave a message. I found the "Message Queuing" service stopped, I restarted the service, but I'm still experiencing the error. Do I need to stop/start Unity?
Event Type: Error
Event Source: CiscoUnity_PHGreeting
Event Category: Error
Event ID: 401
Time: 10:46:21 AM
RecordMessage returned [0x80004005] on line 3740 of file H:\views\ESB1_view\un_Conv2\AvConvPhoneHandler\AvConvPHGreetingSvr\AvSPlayGreeting.cpp
If the problem is happening to everyone, I'd suggest restarting the Unity server. Check the app logs in the event viewer to see if there are any errors or warnings from the time you clicked on Start Unity. Make a test call and if you still see an error, try rebooting the server.
Again, check the app logs for warnings/errors from the time that the server restarted.
HRESULT 0x80004005 translates to E_FAIL which means cannot access, due to permission or does not exists (among other causes).
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...