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CiscoUnity_AvCs AvVariant.cpp exception - unity 4.1(1)

Got a couple of these out of blue today.. Unity 4.1(1) and 8.1(1) TSP.

Can not find any bugs on this for this unity version and ciscounitysupport.com doesn't have explanation for this particalar event and text in it.

Any ideas?

Event Type: Error

Event Source: CiscoUnity_AvCs

Event Category: None

Event ID: 100

Date: 7/27/2006

Time: 9:35:31 AM

User: N/A

Computer: UNITY

Description:

Exception occurred and handled. File: e:\Views\cs_CU4.1.0.59\un_General\Common\Src\AvVariant.cpp at Line: 1582 - Error: 80004005H Call stack:

0x5E52B74D AvSaDbConn.dll: <unknown symbol>

0x0056005C <unknown module>: : <unknown symbol>

3 REPLIES
Cisco Employee

Re: CiscoUnity_AvCs AvVariant.cpp exception - unity 4.1(1)

This looks like a match. Please see if you can duplicate the error with these steps:

Open the SA, choose Call Handlers

Create a new Call Handler

Go to the Greetings page

For the Standard Greeting, choose Recording and record a greeting using TRaP

Save the call handler and see if you get the same error

CSCsd44409

Editing a call handler greeting results in an AvSaDbConn error

Symptom:

After editing a Cisco Unity call handler, there may be an error message from

CiscoUnity_AvCs in the event log:

Event Type: Error

Event Source: CiscoUnity_AvCs

Event Category: None

Event ID: 100

Description:

Exception occurred and handled. File: E:\Views\CU4.2.0.107\un_General\Common\Src\AvVariant.cpp at Line: 1536 - Error: 80004005H Call stack:

0x5E5EE95D AvSaDbConn.dll:

0x0056005C : :

Condition:

This occurs in Cisco Unity 4.2(1) and later.

Workaround:

There is no workaround. The error does not affect functionality and is safe

to ignore.

Re: CiscoUnity_AvCs AvVariant.cpp exception - unity 4.1(1)

Yep. That is it. Got the error twice when I pasted 2 wav files into a test callhandler. This is with Unity 4.1(1).

Can cisco make a ES to fix this? I've seen this at 2-3 clients now and don't like getting called or paged on a cosmetic error.

Thanks.

Re: CiscoUnity_AvCs AvVariant.cpp exception - unity 4.1(1)

Anyone know if there is going to be a fix or ES to get rid of these errors?

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