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CiscoUnity_CsVPIMConnector Error

Hello Experts!

I have been getting this error every ten minutes on the Primary Unity Server since more subscriber licenses were added to the Unity Server.

Has anyone experienced something like that?

See Attachment.

Thank you very much,

1 ACCEPTED SOLUTION

Accepted Solutions
Cisco Employee

Re: CiscoUnity_CsVPIMConnector Error

Luisa,

This error event is associated with VPIM networking. If you're not using VPIM in your environment, the CsVPIMConnector service on

Unity can be stopped and disabled so that it stops looking for that mailbox in Exchange. If you are using VPIM, you will want to do what the error message states and double check that it exists on your Exchange mail store and is reflected properly through Active Directory Users and Computers. Chances are someone created the service account and mailbox with the ConfigMgr.exe tool and somewhere down the line the mailbox was deleted or moved.

Hope this helps. If so, please rate.

Brad

1 REPLY
Cisco Employee

Re: CiscoUnity_CsVPIMConnector Error

Luisa,

This error event is associated with VPIM networking. If you're not using VPIM in your environment, the CsVPIMConnector service on

Unity can be stopped and disabled so that it stops looking for that mailbox in Exchange. If you are using VPIM, you will want to do what the error message states and double check that it exists on your Exchange mail store and is reflected properly through Active Directory Users and Computers. Chances are someone created the service account and mailbox with the ConfigMgr.exe tool and somewhere down the line the mailbox was deleted or moved.

Hope this helps. If so, please rate.

Brad

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