Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. If you'd prefer to explore, try our test area to get started. And see here for current known issues.

New Member

CiscoUnity_TSP Warnng 109. Busy tone on the VM port

Hi,

I am facing below problem:

Source: CiscoUnity_TSP

Type: Warning

Event Id: 109

Call is not being transferred to the extension(CCM) from unity.

Unity version:Cisco Unity 4.0 Build 4.0(4) SR 1

CCM version: 4.1(3)

Is there any bug associated with the TSP ? or CCM or Unity ?

Snap of the warning is attached.

Need help of the community urgently.

1 REPLY
Silver

Re: CiscoUnity_TSP Warnng 109. Busy tone on the VM port

Make sure the extension is valid. Find the partition assigned to the extension within ccmadmin, then assign that partition to the CSS which is assigned to the Unity vmail ports.

102
Views
0
Helpful
1
Replies