Need to clarify behavior ... I have two CoS profiles: one with Voice Recognition enabled, one without. If I move a user from one CoS to the other I would assume it should add or remove the feature accordingly. (?) In my tests I had to delete the user entirely and rebuild it for the features to change. Doesn't seem right to me.
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...