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Click-to-call 7.0 question

Hi

We are on CUCM 6.1 and testing the click-to-call 7.0. The click-to-call has dialing rules for international calls and we can setup the application dial rule at CUCM server, what's the sequcence when I play a call, the dialing rules first, and then the CUCM application dial rule ?

For example, a local number in my Outlook is +61 7 1234 5678, how can I make it as 9 07 1234 5678 ?

Thanks. Leo

1 REPLY
Red

Re: Click-to-call 7.0 question

It is recommended to use rules at one place only (either on the client computer or on CUCM server).

From my experience, you'd better disable the client side : http://www.cisco.com/en/US/docs/voice_ip_comm/cupa/click_to_call/7.0/english/install/guide/C2C3_1chapter.html#wp1054517

Then you may focus on the Application Dial Rules on CUCM.

Michael

http://htluo.blogspot.com

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