So having a issue with Click-to-call... I think. If I highlight a contact in Outlook and click call contact, I get an Outlook error saying "an internal error occurred in the automatic phone dialer". From what I understand, this is because Outlook is trying to use tapi for this function. So, is click-to-call suppose to work when trying to call from a contact? If I start a new email and then click-to-call a contact from the to: box it works fine. thanks
Configuration: CUCMBE 7.1(2), Outlook 2007 and Windows 7 RC 7100 64bit.
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...