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Click to call from outlook 2010 not working with ip communicator

Hello,

maybe someone has idea why the click to call (8.1) feature from outlook (2010) is not working with ip communicator 8.6.2.

The call is placed when the call is initiated from the "click to call" task bar icon but there is nothing happening when initiated via outlook.

Here is an excerpt from the outlook log:

2013-10-25 11:01:43,850 2021519 [0x000005c4] DEBUG root null - OnCallSelectedRecipient()

2013-10-25 11:01:43,851 2021520 [0x000005c4] DEBUG root null - Tag content (UserName ; PhoneType ; PhoneNumber) :

2013-10-25 11:01:43,851 2021520 [0x000005c4] DEBUG root null - Extracted Tag :

2013-10-25 11:01:43,851 2021520 [0x000005c4] DEBUG root null - Convert_BSTR_CS()

2013-10-25 11:01:43,851 2021520 [0x000005c4] DEBUG root null - name;Privat;+49 12345

2013-10-25 11:01:43,851 2021520 [0x000005c4] DEBUG root null - Convert_BSTR_CS()

2013-10-25 11:01:43,851 2021520 [0x000005c4] DEBUG root null - split_string()

2013-10-25 11:01:43,851 2021520 [0x000005c4] DEBUG root null - About to create the call thread...

2013-10-25 11:01:43,854 2021523 [0x000005c4] DEBUG root null - MakeCallToNumberType SUCCEDED

2013-10-25 11:01:43,860 2021529 [0x00001a48] DEBUG root null - CallNumberTypeThread()

2013-10-25 11:01:43,860 2021529 [0x00001a48] DEBUG root null - Getting a pointer to the IPhone object...

2013-10-25 11:01:43,862 2021531 [0x00001a48] DEBUG root null - Start Call ->

2013-10-25 11:01:43,862 2021531 [0x00001a48] DEBUG root null - Releasing the object.

I found something about following registry key, which was set to cisco jabber before but I´m not sure if the setting is necessary and correct how it is set.

HKEY_CURRENT_USER\Software\IM Providers\DefaultIMApp = Cisco IP Communicator

Thx in advance !

Andreas

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