I have Cisco CUP 7.0.2 integrated with MS LCS 2005 for remote call control. RCC works fine.
When viewing an email in Outlook 2007, I can see a sender's state and right-clicking on the sender gives me the options to email or IM them. I do not see an option to call them however. Should this option be available in our environment (Outlook 2007, Exchange 2003, LCS 2005, MOC 2005) or does it require newer OCS and MOC versions?
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...