I have installed Click to Call and I'm able to highlight a number in word or IE and dial it from my phone, but I have to edit the number to prefix it with a 9 or 91. I have two rules set up in Application Dial Rules to prefix 10 digit numbers with 91 and 7 digit numbers with 9, but it doesn't appear to be working. Does anyone know if Application Dial Rules work with Click to Call? I am running ccm 6.1 and Click to Call 7.0
I figured it out. Apparently, Click to Call uses Soap requests. On Callmanager, I enabled the Service Parameter "Apply Application Dial Rules on SOAP Dial Request" to True and restarted the webdialer service to get it to work.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...