06-25-2008 10:33 AM - edited 03-18-2019 09:11 PM
If closed greeting is disabled, and the schedule is weekday. What will happen when a call coming in at closed time(after hour)? Will they get busy or hear the default openning greeting is the call handler is copied from openning greeting?
06-25-2008 10:41 AM
I was sure I knew but I tested it also just in case I was wrong.
you will get the standard greeting of the subscriber even if the closed greeting is disabled and it is after hours.
Hope this help and please rate.
Randy
06-25-2008 01:59 PM
Did you actually mean the standard greeting for call handler?(you said subsciber)
06-25-2008 02:14 PM
it is the same, a subscriber is a callhandler with a mailbox. Everything in Unity has a callhandler almost.
Let me see if I can test this one.
Randy
06-25-2008 02:31 PM
It is the same.
I am 100% sure. Just tested.
rlp
06-25-2008 04:44 PM
thanks very much.
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