If closed greeting is disabled, and the schedule is weekday. What will happen when a call coming in at closed time(after hour)? Will they get busy or hear the default openning greeting is the call handler is copied from openning greeting?
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...