Connection looks OK -- Unity server test passes, CCM voicemail ports are up and show IP addr and name
Calling MWI on/off works
Calling Unity from CM IP phone works, but Unity answers with switchboard message, not extension message.
Pressing VM button on phone same as above
Issues: Unity will busy/NA pickup and take msg. But Unity will not light MWI consistently, and does not allow for by-name search in Unity from phone (does search on Unity mgmt screen). Unity will not recognize CCM phone; will not prompt for PIN, etc. Msgs are avail in OWA, so they made it through Unity system.
Note - if this is configured OK and the problem still exists, try resetting the hunt list in CallManager. Also, make sure the test subscribers record a spoken name. If subscribers do not record a spoken name, Unity can't find them in the directory.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
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