Cisco Support Community
Showing results for 
Search instead for 
Did you mean: 
Community Member

CME 7.0.1 with Auto Attendant - MWI blinking


I am working on AA configuration.

It works. The only thing I would like to clear MWI behavior and call pickup from the queue.

When I place a call to AA pilot number, then I hear welcome greeting and I choose option 1 and my call get into the queue. Everything works fine and I can see that call ring one of 3 phones in the list.

Now here is what I am missing:

I do not see any mentioning in the documentation about MWI blinking on all phones from the list and only one of the phones ringing.

All phones show the message 1 call in the queue.

Is it normal behavior or not?

Is it possible to answer the call from the phone in the group other than ringing?

Thank you.

CreatePlease to create content