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CME 7.0 - 7940 Phone Load Issue

Does anyone know what the issue might be with not getting a 7940 to pull a phone load from CME version 7.0, on a 2801. We have a mix of 7961's,7911's, and 7940's. The 7911 and 7960's pulled the new firmware but the 7940's will not. Here is the config I have. Is this correct? What code will work if it's not a config issue?

telephony-service

load 7960-7940 P00305000301

tftp-server flash:/P00305000301.sbn

tftp-server flash:/P00305000301.bin

version cme is 7.0

1 REPLY
Silver

Re: CME 7.0 - 7940 Phone Load Issue

To upgrade IP phones to a secure phone load, perform this procedure:

Copy a 5.0 phone load that has a .bin extenstion onto the router flash (For example, P00305000300.bin), as shown:

!

tftp-server flash:P00305000300.bin

!

telephony-service

load 7960-7940 P00305000300

!Reset the phone so that it picks up the 5.0 bin file.

Check the firmware version running on the phone, and ensure that the phone does pick up the 5.0 load.

Issue this command:

!

no tftp-server flash:P00305000300.bin

!You may delete this file from Flash, since it is not required any more.

Copy a 5.0 secure phone load that has an .sbn extension onto the router Flash, such as P00305000300.sbn, as shown (P00305000301.sbn is a better option since the phone firmware status does not show the file extension. Therefore, you are not able to confirm what load is running on the phone.):

!

tftp-server flash:P00305000300.sbn

!

telephony-service

load 7960-7940 P00305000300

!

Reset the phone so it picks up the 5.0 sbn file.

Check the firmware version running on the phone and ensure the phone does pick up the 5.0 .sbn load.

For procedure for how to upgrade Cisco IP phone firmware with Cisco CallManager Express, please refer "Upgrading IP Phone Firmware with CCME"

http://www.cisco.com/en/US/products/sw/voicesw/ps4625/products_configuration_example09186a00805a2fa5.shtml

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