I am trying to support a customer with the following issue:
To forward our phones to an external phone, we use the CFWDall button on the Cisco phone and put in a full 11 digit number with a 9.
We also have numbers that look like that in our auto-answer script to forward calls to other agencies.
We used the same configuration on the Cisco 3725 with our previous ISP, but when we changed to a new ISP, we had to make configuration changes and one of those changes broke call forwarding, but I think it's close to working.
We are still having problems with our CME on the Cisco 3725. Call forwarding is not working.
Attached are 3 traces:
Outgoing call to 408-203-6194 from 408-451-0730 my extension Incoming call from 408-203-6194 to 408-451-0730 my extension Incoming call with call forwarding to 408-872-0822 from 408-203-6194 to 408-451-0730 my extension
The last one results in an error: "SIP/2.0 404 Not found"
But, all the numbers look good.
The translation rules seem to be working fine??
I am attaching a recent copy of the config and the trace loggs.
Hope someone can lend a quick hand. I hope I am just missing something simple.
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