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CME / CUE - Go to menu if operator does not answer

johnnylingo
Level 5
Level 5

‎05-10-2007 08:08 AM - edited ‎03-18-2019 07:18 PM

I have a customer with CME 4.0, CUE 2.3, about 100 users. They would like to do the following for their main AutoAttendand::

1. During business hours, ring operator. If operator does not answer in 3 rings, go to menu

2. After hours, go straight to menu with no delay.

Is this possible to do this in CUE scripting, or do I need to setup a Hunt group in CME?

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mamadubig
Level 1
Level 1

‎10-18-2007 11:41 AM

I would like to do the same. Did someone respond to your question?

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