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New Member

CME w/ Unity: MWI on multiple lines on same ephone

I am trying to setup MWI on two different DN's on the same phone. The DN's each have their own mailbox associated with them. Button 1 on the ephone receives MWI just fine. Button 5, the second DN doesnt receive any MWI. Both ephone-dn's have similar configurations. Under the DN's they both have "mwi sip". Both mailboxes are configured to send MWI in Unity.

Is if possible to have MWI on two seperate lines on the same ephone? If so, can someone explain to me how i can accomplish this?


Cisco Employee

Re: CME w/ Unity: MWI on multiple lines on same ephone

Once you've confirmed that Unity is sending MWI requests for both DNs (you can use Port Status Monitor to do this, in Tools Depot), sounds like you've got a CME config question. If that's the case you'll be more likely to get an answer to this on the IP Telephony forum. People monitoring that forum deal with CME more than we do.

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