Hi, I have CME wih CRS, after provioning is complete, I could add an application of default IVR (aa.aef), but if I changed anything in that script, it doesn't work, even if I use the same script with another name, or trying to use a different prompt message with same name, or even if change a conditional OR to a normal OR
Tcl and VoiceXML applications on the Cisco gateway provide Interactive Voice Response (IVR) features and call control functionality such as call forwarding, conference calling, and voice mail.
IVR systems provide information through the telephone in response to user input in the form of spoken words or dual tone multifrequency (DTMF) signaling. The Cisco voice gateway allows an IVR application to be used during call processing. A Cisco voice gateway can have several IVR applications to accommodate many different services, and you can customize the IVR applications to present different interfaces to various callers.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...