Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. If you'd prefer to explore, try our test area to get started. And see here for current known issues.

New Member

CME With CUE

Hey All ,

i have integrated My CME with CUE , i have two phone with extension 1000,2000 and all phones have mailbox,,

i make basic IVR that will forward the call to 1000 if 2000 is busy , but the case is when the 2000 is busy the forwarded call go to the mailbox

Not to 1000 .

 

how i can make the call go to 1000 NOT to the voice mail ??

but at the same time if any one is call the 1000 OR 2000 direct and the extension is busy will go the mail box.

 

please help Me...

 

Best Regards,

Ahmad Kefaya

14
Views
0
Helpful
0
Replies