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New Member

CME with Unity Express - Caller Input option

In Unity Express, is there an option to change the Caller Input just like the full Unity. I want to be able to change it so that when some one presses 1, it can redirect them to another extension. I want to modify this for the Voicemail, not the Auto-Attendant.

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Cisco Employee

Re: CME with Unity Express - Caller Input option

Unfortunately, CUE is currently not customizeable to that extent. It only allows you to customize the zero-out option.

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Cisco Employee

Re: CME with Unity Express - Caller Input option

Unfortunately, CUE is currently not customizeable to that extent. It only allows you to customize the zero-out option.

New Member

Re: CME with Unity Express - Caller Input option

Thank you. Looks like I just have the "0" option to play with on the voicemail side.

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