We are running Cisco CUCM version 8.5 and have deployed some 6 x Cisco 7942G IP Phones in a Call Centre hunt group setup. We are however getting feedback that these Call Cantre agents cannot conference more than 4 concurrent calls on the confrence facility. Is there any specific setting that we need to look at. Any suggestions are most welcome.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...