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New Member

Conference Connection 1.2 and CCM 4.2(3)

I have installed Conference Connection (CCC) 1.2 and CallManager (CCM) 4.2(3), on separate system servers. I continually receive a the "OUT_OF_SERVICE" status on the JTAPI Subsystem. Because of this, the CCC application does not function.

The user and password are correct. I have installed the latest patches for CCC; installed the JTAPI that works with CCM 4.2(3).

The CTI Ports are registered, but the CTI Route Point is not. The Gateway shows a status of "Unknown" with the correct IP address.

Can any on help determine what I am missing to get this to function?

1 REPLY
New Member

Re: Conference Connection 1.2 and CCM 4.2(3)

Call Manager Compatibility Matrix shows this as Unspported. CCM 4.1(3) is the last version of CCM that suportes CCC 1.2(2) SP 1 and SP2. Further details:

http://www.cisco.com/univercd/cc/td/doc/product/voice/c_callmg/ccmcomp.htm

Hope this helps.

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