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New Member

Configure Fax over IP

Hello,

I have been asked to setup our fax machines to using FOIP.

I wanted to know someone can help me to understand how I can setup fax services using Cisco callmanager.  I have never done this before and any assistance would be greatly appreciated.  please let me know what information I can provide.

If you have step-by-step directions, that would be ideal.

Thank you all.

  • Unified Communications Applications
Everyone's tags (2)
10 REPLIES
Cisco Employee

Configure Fax over IP

Sure Jason, I'll try to help.

What's the plan about connecting FAX machines ? Will they be connected through ATA or directly on FXS port of gateway router ?

Will there be any FAX Server involved in the setup ?

What is the complete CUCM version ?

GP.

New Member

Configure Fax over IP

GP,

The fax machines will be connecting directly on the FXS port of the gateway.  There are not fax servers and the current version of CUCM is:

Cisco Unified CM Administration System version: 7.1.5.20000-6

At the moment, all the PCs get an IP from the Cisco 7965 phones (1 wire from port to phone and 2nd wire from phone to PC) and we would like the same for the fax machines. 

Please let me know if there is anything else you need.

Thank you,

JA

Cisco Employee

Configure Fax over IP

Jason,

Thanks for full details. Check out http://www.cisco.com/en/US/products/hw/gatecont/ps514/products_configuration_example09186a00800d698e.shtml#task2

which has configuration steps needed to enable Fax over IP ( FOIP ) with/without ATA.

For more information on FOIP, refer http://www.cisco.com/en/US/docs/ios/12_2/voice/configuration/guide/vvffax.html

Please remember to rate helpful posts, always.

GP.

New Member

Configure Fax over IP

GP,

I read through the links, but I am still confused.  I have never done a setup like this before.  The gateway that we have is a Cisco 3845, see attached pic.  Not sure what else i can provide, I need to know how I can setup my fax machines to get IPs from cisco callmanager.  I am able to enter the mac addresses into callmanager, but the fax machines do not get an IP even though they are setup with DHCP.

Thanks again for the help.

Cisco Employee

Configure Fax over IP

The FXS ports ( to which FAX machines will be connected ), will be registered to CUCM & a DN needs to be assigned to those ports. DN will be the identity for individual fax machines.

GP.

New Member

Configure Fax over IP

I have tried selecting 1/0 and selecting POTS as the port type, but I do not get an IP from call manager.  I have specified the DN, bit for some reason the FXS ports do not get registed with call manager.

Any thing I am doing wrong? 

Cisco Employee

Configure Fax over IP

on the gateway router, have you configured those FXS ports with MGCP ?

Cisco Employee

Configure Fax over IP

Pls post the gateway running config, if you dont mind.

GP.

New Member

Configure Fax over IP

GP,

sorry for the late response, here is the running config for the gateway.  Also I am not able to get an IP for this gateway from the call manager.  I have DHCP enabled and set the VLAN id to the one that the phones use.

show running-config

Building configuration...

Current configuration : 1517 bytes

!

version 12.4

no service pad

service tcp-keepalives-in

service tcp-keepalives-out

service timestamps debug datetime msec

service timestamps log datetime msec

service password-encryption

!

hostname fax-gateway

!

boot-start-marker

boot-end-marker

!

enable secret

enable password

!

no aaa new-model

!

resource policy

!

no ip source-route

no ip routing

no ip gratuitous-arps

!

!

no ip bootp server

!

!

!

trunk group  summary

!

voice-card 0

!

!

!

interface FastEthernet0/0

ip address 10.50.100.180 255.255.255.0

no ip route-cache

duplex half

speed auto

vlan-id dot1q 10  

exit-vlan-config

!

!

interface FastEthernet0/1

no ip address

no ip route-cache

shutdown

duplex half

speed auto

vlan-id dot1q 10  

exit-vlan-config

!

!

ip default-gateway 10.50.100.1

!

ip http server

!

dialer-list 1 protocol ip permit

snmp-server community public RO

no cdp run

!

tftp-server

!

control-plane

!

!

voice-port 2/0

!

voice-port 2/1

!

voice-port 2/2

!

voice-port 2/3

!

voice-port 2/4

!

voice-port 2/5

!

voice-port 2/6

!

voice-port 2/7

!

voice-port 2/8

!

voice-port 2/9

!

voice-port 2/10

!

voice-port 2/11

!

voice-port 2/12

!

voice-port 2/13

!

voice-port 2/14

!

voice-port 2/15

!

voice-port 2/16

!

voice-port 2/17

!

voice-port 2/18

!

voice-port 2/19

!

voice-port 2/20

!

voice-port 2/21

!

voice-port 2/22

!

voice-port 2/23

!

!

!

!

!

!

!

line con 0

line aux 0

line vty 0 4

password

login

!

end

fax-gateway#

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