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Connection 8.6 having trouble retrieving wav files from a user’s mailbox

I am having trouble retrieving wav files from a user’s mailbox 

I have just moved our company from Unity to Unity connection this week and I have a

mailbox that we would like to be able to copy wav files out and put them on a file share

for someone to transcribe the message.

In preparation to move to Unified communications (singe inbox) we have turned on secure

messaging. We are not using it yet.

In unity we would just forward the message with an interduction and it would drop both .wav files in the mailbox. How can I do this with Connection?

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