Contact Center Express Compatibility

[yency]

Hello

Does the Contact Center Version 7.0(1)_Build168 is compatible with Call manger 7.1

Thanks

[anchoudh · Accepted solution]

Hi Yency,

No. Refer the page 10 of the below comp matrix.

http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_compatibility/matrix/crscomtx.pdf

UCCX 7.0(1)_SR2 is compatible with CUCM 7.1(2a) , 7.1(2b) SU1 , 7.1(4)

So you can upgrade to UCCX 7.0(1)_SR2.

Hope it helps.

Anand

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[yency]

Thanks for the answer

But for upgrade Do I need to upgrade the license too?

[Chris Deren]

Not for minor upgrades, you do not.

Chris