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Contact Center Express Compatibility

Hello

Does the Contact Center Version 7.0(1)_Build168 is compatible with Call manger 7.1

Thanks

1 ACCEPTED SOLUTION

Accepted Solutions

Contact Center Express Compatibility

Hi Yency,

No. Refer the page 10 of the below comp matrix.

http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_compatibility/matrix/crscomtx.pdf

UCCX 7.0(1)_SR2 is compatible with CUCM 7.1(2a) , 7.1(2b) SU1 , 7.1(4)

So you can upgrade to UCCX 7.0(1)_SR2.

Hope it helps.

Anand

Please rate helpful posts by clicking on the stars below the right answers !!

3 REPLIES

Contact Center Express Compatibility

Hi Yency,

No. Refer the page 10 of the below comp matrix.

http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_compatibility/matrix/crscomtx.pdf

UCCX 7.0(1)_SR2 is compatible with CUCM 7.1(2a) , 7.1(2b) SU1 , 7.1(4)

So you can upgrade to UCCX 7.0(1)_SR2.

Hope it helps.

Anand

Please rate helpful posts by clicking on the stars below the right answers !!

New Member

Contact Center Express Compatibility

Thanks for the answer

But for upgrade Do I need to upgrade the license too?

Hall of Fame Super Silver

Contact Center Express Compatibility

Not for minor upgrades, you do not.

Chris

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