CTI Route Point does not control the call. It is only used to work like a Pilot point. You need to route the call to a CTI Port from the RP and then use the JTAPI 3rd Party software to control the call. Also, this 3rd party JTAPI s/w needs to authenticate with CallManager to do the control.
Are you trying to design a new s/w or using a 3rd party software which uses JTAPI to control the call ??
I am writing a s/w that controls calls that come from phones outside of Callmanager to a Route point and get Redirected to phones outside Callmanager.
If i route the call to a CTI port (which i have created with callmanager and registered with my jtapi program) do i have to conference the call after i answer it at the CTI port so that i can control the call (by using a callObserver)and drop it after some time?
Is there another way to do it without conferencing the call?
Is it risky for my server and the resources if
i have to handle 5 or more CTI ports.(I am planning to run the program at the server where Callmanager runs)
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The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...