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Cool way to migrate recordings from legacy voice mail to Unity Connection

dmotloch
Level 1
Level 1

Download Audacity (freeware audio editing/recorder). Select "stereo mix" for input mode. Mute your laptop/desktop's external mic. Use IP Communicator to dial the legacy recording on the old voice mail/IVR system while recording.... save the file to wav format in Audacity (export). Then upload this to Unity Connections Call Handler greeting file. (see screen cap attached)

My co-worker came up with this.

2 Replies 2

It is possible to do call recording in CUCM IP phone also, please share the procedure of call recording for IPPhones in CUCM 7.1

James Hawkins
Level 8
Level 8

Thanks for sharing this. I have had similar requirements in the past but have never thought of solving them in this way.