10-13-2009 05:30 PM - last edited on 03-25-2019 09:31 PM by ciscomoderator
Download Audacity (freeware audio editing/recorder). Select "stereo mix" for input mode. Mute your laptop/desktop's external mic. Use IP Communicator to dial the legacy recording on the old voice mail/IVR system while recording.... save the file to wav format in Audacity (export). Then upload this to Unity Connections Call Handler greeting file. (see screen cap attached)
My co-worker came up with this.
10-13-2009 08:24 PM
It is possible to do call recording in CUCM IP phone also, please share the procedure of call recording for IPPhones in CUCM 7.1
10-13-2009 11:24 PM
Thanks for sharing this. I have had similar requirements in the past but have never thought of solving them in this way.
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