CP-521SG

[hmglobcom]

I'm trying to get the CP-521SG to work. It gets an IP address and I have specified the mac-address under the ephone and created an ephone-dn. When I debug tftp events it looks OK but the screen on the phone says "Connecting...", whats wrong? I have also specified the tftp-server flash: command.

The IOS I'm running is 12.4(11)XW9

[Nicholas Matthews]

This sounds like kind of an odd problem.

I would start by doing a 'more' on the file from tftp events that it eventually downloads.

Also check the basics - MAC address defined correctly on ephone, DN defined on ephone, correct type command on ephone. I would check the reachability.

As well this phone only registers to the UC520 since you didn't mention which platform you're on.