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cross server login fails for mobile connect users

we have 2 unity 5.x servers, digitally networked. Cross server login works fine for all users except mobile's configured for mobile connect, if they hit the wrong server and they hear the normal 'one moment pls' the call then gets cutoff. If they hit the correct server port then they are fine , only when the handoff is taking place. Suspect its a dial plan issue or a timer issue somewhere...any advise appreciated.

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