Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

CRS 4.1 JTAPI Provider Setup Failing

when we start the JTAPI provider configuration we get this error and the configuration exit.

"enter a valid cisco unified call manager hostname ip address"

2 REPLIES
Hall of Fame Super Silver

Re: CRS 4.1 JTAPI Provider Setup Failing

What version of CallManager are you trying to integrate to? CRS 4.1 only works with CallManager 4.3.

Can you ping the CM IP from the CRS server?

Chris

New Member

Re: CRS 4.1 JTAPI Provider Setup Failing

i got the problem solved, we are using MCS-7816I3 we used the second NIC instead of the first on the CRS server, everything was working fine, Installation, Ping, http, DNS resolving... one you try to setup CRS you get this error, when we changed the NIC everything worked fine. Weird!!

105
Views
0
Helpful
2
Replies
CreatePlease to create content