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CRS lost connection with ccm

In my lab, I have a CRS4, which was integrated with a ccm4.1.3. the original ccm was gone. Is it possible to integrate the crs with another ccm? On crs, I run crs serviceabily utility, updated LDAP server, and sync. A message says that "crs is not part of cluster". I guess I need to configure sth somewhere in the new ccm?

please advise, thx.

Jon

1 REPLY
Bronze

Re: CRS lost connection with ccm

From Cisco CallManager, choose User > Global Directory and check the Enable CTI Application check box.

Verify that you are using the correct password.

Make sure that the Cisco CTIManager service is running on the Cisco CallManager server.

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