I have 2 call manager with inter-cluster trunk, Call Manager A 6.1 y B 4.1(3), from call manager A is working with IPCC 6.0 the call manager A has configure a CTI Route point for the Contac Center with the extension 2000, the thing is that we need this configuration: “when someone call the call manager B 4.1(3) which has a Unity 4.0 for auto attendant and press 0 send that call to the CTI Route Point number (2000).
First of all when you dial the 2000 number from any phone in the call manager B works fine, because they’re inter-cluster trunk.
I made this configuration: in the unity call manager B I created subscriber with the extension 8180, after that I created a CTI ROUTE POINT in the call manager B with the same directory number and forward all to the extension 2000 but doesn’t work the, but I change the extension 2000 and put any extension from the call manager A and works fine.
The only difference between the extension 2000 and any extension form the call manager A is that the 2000 is a CTI ROUTE POINT. Other thing the CTI are using G711 and the trunk is G729 but with the extension that I made the test was in the same region G711 and works fine.
You have reached the Cisco Logistics Support Center.. To Check Status of
your RMA, visit Product Returns & Replacements (RMA). Need help? Contact
us by Phone or Email. North Americas Phone: 1800 553 2447 Option 4
Email: email@example.com Europe Phone: +3...
The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...