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CU Cisco Call Manager

Hi All

I am Riyaz new to the CUCM and i had a surprise that after changing the IP address of the Call manager

Actually i am a field Engineer i was advised by the End user to change the IP address of the CUCM unfortunately i am unable to access

i here by given the details of  the out put and able to provide more required information and  i really appriciate if any one assit me to pursue the same.

In the Call Manager 1 

command : show network eth0

IP address : 10.250.193.101 

sub net     :  255.255.255.0

Gateway   :  10.250.193.1

Status   : Up

command :  show network cluster

10.10.100.100  CNMC-HTL-SV002 subscriber not authendicated-initiated since July 30 09:33:01 2013

10.250.193.101 CNMC-HTL-SV001 publisher authendicated

command : run SQL select name, nodeid from processnode

NAME  Node                                Id

Enterprise wide Data                   1

10.250.193.101                          2

10.10.100.100                            3

I can log in to the web access via the same username and password but i am unable to access any option and also no drop down menu's in that please refer Pic CUCM 1.

In the Call Manager 2

command : show network eth0

IP address : 10.250.193.201 

sub net     :  255.255.255.0

Gateway   :  10.250.193.1

command :  show network cluster

10.10.100.100  CNMC-HTL-SV002  publisher not authendicated-initiated since July 30 09:33:01 2013

10.250.193.101 CNMC-HTL-SV001  subscriber authendicated

command : run SQL select name, nodeid from processnode


Failed to get connection

and it is through error message

error ( thread-9) ncs client.connection refused  please refer Pic CUCM 2

in the IP telephones i am getting a message that UPDATING TRUST LIST.

Regards,

Riyazdeen.

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1 REPLY

CU Cisco Call Manager

Looks like you didnt follow the documentation correctly. You had to set a parameter to True "Enable cluster to rollback to pre8.0". At this point I suggest you open a TAC case.

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