You are most correct The server component needs to be built as a first step;
You can install the Cisco Unified Business Attendant Console to a dedicated hardware server or load it on a desktop PC running Windows Server 2003 R1 or R2 or Windows Server 2008 R1. A web-based installation utility guides you through configuring the application server with Cisco Unified Communications Manager. For each operator client, Cisco Unified Business Attendant Console client software is loaded on the operator's desktop PC.
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...