CUBAC - Release of a transferred call from ATC

[bcorbet2004]

Does anyone know if there is a why to have CUBAC release a transferred call to the destination?  I have set the Transfer Recall to '0' in order to disable it, but when the call is blind transferred the callerID still shows one of the CUBAC CTI ports instead of the original calling party information.

Thanks,

Brian C.

[Rob Huffman]

Hi Brian,

Here's one excellent related thread

https://supportforums.cisco.com/thread/2105407

Cheers!

Rob

[bcorbet2004]

When looking that the registry location referenced in the other thread it does not appear to be available in CUBAC.  Is this only a CUEAC?  Or is it version specific thing?  We are running 8.6.2.11.

When we tried to add the value it did not take affect.  Does it require a reset of services to enable it?

Thanks,

Brian Corbet

[jamgale]

This is available in all editions.

Make sure you log out of the console and close it before trying to make the change