CUBAC Server Setup v8.6.2.11 fails always with error 1720

[stlieser]

Hi,

I try to install the Business Attendant Console Server on a Windows Server 2008 R1/SP2. But the setup always fails after decompressing the MSI-File with the following error:

Error 1720. There is a problem with the windows installer package. A script required for this install to complete could not be run. Custom action GetLocalSystemAccounts script error -2147022676, : Line 16, Column 1

I've tried the installation on another Windows Server 2003 and a notebook with Windows 7 with the same error. I've disabled UAC on the Windows 2008 Server and execute the setup as local administrator.

Anybody knows this problem?

Thanks

stlieser

[dalao]

Hi,

I have exactly the same error as you described.

Did you find a solution ?

Regards,

Davy

[stlieser]

Hi Davy,

we've tried the installation on a german windows server with regional settings english. The solution was to install the software on a clean english windows server. This is not required in the documentation.

Regards

Marcus

[dalao]

Hi Marcus,

I did the same action.

After installing a clean english windows server, it works.

But it is not working with a french windows server with additionnal english lang pack.

Strange ...

Thanks for your answer.

Davy

[chrgarros]

Just bringing my two cents here. For a french localized system :

1. Rename the "Administrateur" accout to "Administrator"

2. Rename the "Administrateurs" group to "Administrateurs"

..this should work for any other versions.