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New Member

CUBAC Server Setup v8.6.2.11 fails always with error 1720

Hi,

I try to install the Business Attendant Console Server on a Windows Server 2008 R1/SP2. But the setup always fails after decompressing the MSI-File with the following error:

Error 1720. There is a problem with the windows installer package. A script required for this install to complete could not be run. Custom action GetLocalSystemAccounts script error -2147022676, : Line 16, Column 1

I've tried the installation on another Windows Server 2003 and a notebook with Windows 7 with the same error. I've disabled UAC on the Windows 2008 Server and execute the setup as local administrator.

Anybody knows this problem?

Thanks

stlieser

4 REPLIES
New Member

CUBAC Server Setup v8.6.2.11 fails always with error 1720

Hi,

I have exactly the same error as you described.

Did you find a solution ?

Regards,

Davy

New Member

CUBAC Server Setup v8.6.2.11 fails always with error 1720

Hi Davy,

we've tried the installation on a german windows server with regional settings english. The solution was to install the software on a clean english windows server. This is not required in the documentation.

Regards

Marcus

New Member

CUBAC Server Setup v8.6.2.11 fails always with error 1720

Hi Marcus,

I did the same action.

After installing a clean english windows server, it works.

But it is not working with a french windows server with additionnal english lang pack.

Strange ...

Thanks for your answer.

Davy

New Member

CUBAC Server Setup v8.6.2.11 fails always with error 1720

Just bringing my two cents here. For a french localized system :

1. Rename the "Administrateur" accout to "Administrator"

2. Rename the "Administrateurs" group to "Administrateurs"

..this should work for any other versions.

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