I understand that the upgrade file from cisco.com/go/ac is supposed to keep the license file intact on the system. However, during my recent upgrade it didn't do that and wiped it out. I am now struggling to get a new license file generated as the initial installation was done by another integrator and therefore we don't have the original License Activation Code required to generate a new license code. The installation was completed on the same server and nothing such as IP address or machine name was changed.
Perhaps you are running this on VM? CUEAC was not officially supported on CUEAC until V8.0.3 when there was changes done around the licensing. This means that if you were running on VM then a new license would be required after an upgrade.
In order to get a re-host you would need the original LAC or SO number, alternativly it could be found if you knew your old registration code. I might be able to find it based on the email address of the person who got the original license file if you know that?
Are you getting this error “Installer User Interface Mode Not Supported. The installer cannot run in this UI mode. To specify the interface mode, use the -i command-line option, followed by the UI mode identifier. The value UI mode identifiers...
The below trick might come handy when you have to add a new node to a cluster but you don't have or is unsure of the security password for the publisher. This procedure has been around for ages.
1) Login into the CLI of the Publisher.