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CUC 2.1 locale install error

I'm having a problem installing a locale, it appears to work downloading but when the install box closes there is a message that says error encountered.

1 ACCEPTED SOLUTION

Accepted Solutions
Cisco Employee

Re: CUC 2.1 locale install error

maybe you're hitting this bug

CSCsi57553 - "Localization install does not mention CuCsMgr/CuMixer should be stopped"

You need to stop the Connection Mixer (CuMixer) and the Connection

Conversation Manager (CuCsMgr) and then complete the locale install.

Useful commands:

Utils service list

Utils service stop/start

HTH

javalenc

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
1 REPLY
Cisco Employee

Re: CUC 2.1 locale install error

maybe you're hitting this bug

CSCsi57553 - "Localization install does not mention CuCsMgr/CuMixer should be stopped"

You need to stop the Connection Mixer (CuMixer) and the Connection

Conversation Manager (CuCsMgr) and then complete the locale install.

Useful commands:

Utils service list

Utils service stop/start

HTH

javalenc

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
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