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Community Member

CUC 2.1.x to 7.0.x upgrade

Hi - We recently carried out a 2.0.x to 2.1.x upgrade and noticed that the pre-recorded CH greetings were no longer available (this may have been a language issue). We are now planning our 2.1.x to 7.0.x upgrade and where wondering if this is a known issue with CUC upgrades. I believe the messages should remain intact as they are stored in their own partition but I cant find any docs that refer to recorded greetings being migrated.

thks all

1 ACCEPTED SOLUTION

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Cisco Employee

Re: CUC 2.1.x to 7.0.x upgrade

Recorded greeting should be intact.

1. Make sure you do a DRS backup or Cobras on 2.x before running the upgrade.

2. Go directy from 2.x to 7.1(2a) instead of 7.1(2).

4 REPLIES
Cisco Employee

Re: CUC 2.1.x to 7.0.x upgrade

Recorded greeting should be intact.

1. Make sure you do a DRS backup or Cobras on 2.x before running the upgrade.

2. Go directy from 2.x to 7.1(2a) instead of 7.1(2).

Community Member

Re: CUC 2.1.x to 7.0.x upgrade

Thanks a lot!

Cisco Employee

Re: CUC 2.1.x to 7.0.x upgrade

just a note - COBRAS does not work (either export or import) on CUC 2.x - the off box access interfaces required for it to work did not get into the product till the 7.0(1) release.

DRS is your option there.

Community Member

Re: CUC 2.1.x to 7.0.x upgrade

Thanks also

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