Hi - We recently carried out a 2.0.x to 2.1.x upgrade and noticed that the pre-recorded CH greetings were no longer available (this may have been a language issue). We are now planning our 2.1.x to 7.0.x upgrade and where wondering if this is a known issue with CUC upgrades. I believe the messages should remain intact as they are stored in their own partition but I cant find any docs that refer to recorded greetings being migrated.
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...