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CUC 7.1.3.10000-68: issues with LDAP and IMAP

Hello,

we have a CUC 7.1.3.10000-68 that uses LDAP.

We have some issues when we try to access in IMAP to the voicemails.

To troubleshoot the issues, we have tried to access to CUC in telnet (on IMAP port 143), and we have discovered that the fault (actually, the long response time of CUC after entering the credentials) is due to the first of the two LDAP Servers that we have configured under LDAP Authentication: this server doesn't work anymore.

So, we have tried to substitute it with another one, on LDAP Authentication configuration.

Unfortunately, the CUC seems to keep using the "dead" LDAP Server (we have taken a packet capture on CUC, and we have seen this anomaly).

What's wrong?

Maybe do we have to restart something, after the modifications?

TIA and regards.

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New Member

CUC 7.1.3.10000-68: issues with LDAP and IMAP

Hello,

we have solved the issue by restarting the Connection IMAP Server service.

Regards.

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