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CUC9 - Viewing messages of all users

Hello,

How can I view and manage messages which were received by all other users in the system?

Thank you!

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1 ACCEPTED SOLUTION

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Cisco Employee

The easiest way to get access

The easiest way to get access to messages (for archiving/review) is the Message Archiver tool here:

http://www.ciscounitytools.com/Applications/CxN/MessageArchiver/MessageArchiver.html

it requires that you have the Mailbox Access Delegate Account role to get at other user's messages, of course, but you can review and archive them reasonably easily using the tool.

 

1 REPLY
Cisco Employee

The easiest way to get access

The easiest way to get access to messages (for archiving/review) is the Message Archiver tool here:

http://www.ciscounitytools.com/Applications/CxN/MessageArchiver/MessageArchiver.html

it requires that you have the Mailbox Access Delegate Account role to get at other user's messages, of course, but you can review and archive them reasonably easily using the tool.

 

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