Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

CUCI Lync issue "Calls cannot be placed at this time"

Hello!

Could you please assist with the folowing?

Quite a time ago the CUCI Lync accounts were configured and working fine. I haven't touched their configuration at all since then. So now I 've got the need to use these accounts and met the error "Calls cannot be placed at this time". It happens both on CUCM 8.5.1 and CUCM 8.6.2.

The CUCI Lync is 8.6.2 but it doesnt really matter -> I tried the previous version - the issue remains the same anyway.

What could be the reason for such a thing? I'd appreciate any suggestions.

Thanks a lot!

1 REPLY
Hall of Fame Super Silver

Re: CUCI Lync issue "Calls cannot be placed at this time"

Are you using it in soft phone mode or cti control?
If soft phone is the CSF device registered and configured with proper CSS?

Chris

Sent from Cisco Technical Support iPhone App

464
Views
0
Helpful
1
Replies
CreatePlease login to create content