for one of my customer I want to install CUCILYNC and Cisco Telephony for a part of the users.
Actually this customer user LYNC for IM/Presence and use the Audio/Video feature for making audio and video calls and conference calls.
In the CUCILYNC configuration guide, Cisco recommends to edit all the CUCILYNC users in the LYNC server to change Telephony settings to Audio/Video disabled (Recommended).
Is it possible to keep this audio/video settings to enable and to have 2 ways to make Video and audio calls : with Cisco capabilitites and with Lync capabilities.
does it work ? If yes, how does it appear on the end-user client ?
is it supported by Cisco ? And Microsoft ?
has anyone making this kind of configuration before ?
Thanks in advance for your help,
Yes it works, it's just confusing to users as both buttons are lit up. If you set the registry key to IM only all of the Enterprise Voice-related buttons are greyed out.
Each vendor supports only their pieces.
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thank you for your answer.
When you say "If you set the registry key to IM only all of the Enterprise Voice-related buttons are greyed out", you mean on Lync side ?
Have you a printscreen of the Lync/Cucilync Client with audio and video enabled in both Lync and Cisco sides, with the buttons and menus (and right click on a contact) ?