Hi - We are currently piloting CUCIMOC 8.0.1 with AD integrated CUCM 7.1.2 to approx 50 users, and all are working fine (as far as we know) apart from one user who cannot control his desk phone:
The CTI/QBE Server status is shown as "connecting" (with green tick) and the CUCIMOC phone button remains greyed out until we switch to soft phone mode (which works fine). We have set this user / phone up with the identical .bat file as all other working users and and verified config against all other working users for phone, DN and end user settings.
The issue looks to follow the CUCIMOC device (tried on different PCs / Windows logons). We have also deleted and re-created all config.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...